Effective Date: July 1, 2025
Company Information
Company Name: Peach RCM Inc
Website: www.peachrcm.com
Contact Email: info@peachrcm.com
Phone Number: +1 (909) 404-7701
Address: 15414 MEMPHIS DR, FONTANA, CA 92336
Privacy Policy
Peach RCM Inc (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.peachrcm.com, use our services, or communicate with us via phone, email, or SMS. By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
A. Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Practice/business details
- Payment or billing information
B. Communication Data
- SMS/MMS message content, call recordings, and related metadata
- Email correspondence
C. Website Usage Data
- IP address, browser type, and device information
- Pages visited and time spent on the site
- Cookies and tracking technology data
D. Protected Health Information (PHI)
If you are a healthcare provider or patient, any PHI collected will be handled in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
How We Use Your Information
We use the information collected to:
- Provide and manage our services, including medical billing and RCM solutions
- Respond to inquiries and customer service requests
- Process payments and send invoices
- Communicate via email, phone, or SMS (with your consent)
- Improve website functionality and user experience
- Comply with legal and regulatory requirements
SMS and A2P 10DLC Compliance
By providing your mobile number, you consent to receive SMS/MMS messages from Peach RCM Inc. Message and data rates may apply.
- Opt-In: You will only receive messages after you have provided consent (e.g., by filling out a form, checking a box, or confirming via text).
- Opt-Out: You may opt out at any time by replying “STOP” to any message. You will receive a confirmation message and will no longer receive SMS messages unless you opt-in again.
- Help: For help, reply “HELP” to any message or contact us at info@peachrcm.com or +1 (909) 404-7701.
- Message Frequency: Varies based on your interaction with us.
How We Share Your Information
We do not sell your personal information. We may share information with:
- Service Providers assisting in business operations (e.g., payment processors, cloud storage, CRM systems)
- Legal Authorities when required by law, subpoena, or legal process
- Business Transfers in the event of a merger, acquisition, or asset sale
HIPAA Compliance
If you provide PHI, we protect it in accordance with HIPAA. We maintain administrative, technical, and physical safeguards to secure PHI and will only use or disclose it as permitted by law or your authorization.
Data Security
We use encryption, firewalls, secure servers, and access controls to protect your information. While we take reasonable measures, no method of transmission over the internet is 100% secure.
Data Retention
We retain your information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.
Your Rights
You may:
- Request access to or a copy of your personal information
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal limitations)
- Withdraw consent for marketing communications at any time
To exercise your rights, contact us at info@peachrcm.com or +1 (909) 404-7701.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
Updates to This Policy
We may update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date.
Contact Us
Company Name: Peach RCM Inc
Website: www.peachrcm.com
Contact Email: info@peachrcm.com
Phone Number: +1 (909) 404-7701
Address: 15414 MEMPHIS DR, FONTANA, CA 92336